Job Opening: OONI Community Coordinator

Are you passionate about defending human rights on the internet? Are you extremely organized and enjoy supporting communities around the world? We have a job opening for you!

The OONI team (a non-profit fighting internet censorship) is looking for a dedicated community coordinator to help grow and support the OONI community around the world.

The application deadline is Sunday, 12th June 2022.

Job description

By joining our team, you will support our partners and global community of human rights defenders to measure and fight internet censorship. Our community is at the heart of our work, and you will play an important role in helping to ensure that our tools meet the needs of our community.

In this position, you will:

• Collaborate on strengthening and building new partnerships with digital rights organizations.

• Support our global network of partners and broader community (e.g. explaining how to use OONI tools and data, answering OONI-related questions).

• Coordinate localization efforts (i.e. translation of OONI tools and documentation).

• Collaborate on maintenance and improvement of OONI documentation.

• Collaborate on creating resources in support of community engagement activities (such as screencasts and other educational materials).

• Coordinate with our partners on updating the test lists (i.e. lists of websites tested for censorship).

• Facilitate (online and/or in-person) OONI workshops (to engage communities worldwide with OONI tools).

• Document community needs and feedback for the improvement of OONI tools.

• Collaborate on organizing OONI community meetings and events.

• Support OONI outreach efforts (such as communications on our Slack channel, mailing lists, and social media channels).

This is a full-time 12-month contract position, starting ASAP. The contract may be extended depending on the contractor’s performance and the availability of funds. The yearly contractor fee will range between 40,000-50,000 EUR depending on the contractor’s relevant experience and expertise.

This is a fully remote position. Even before the COVID-19 pandemic, the OONI team always worked remotely online. We communicate and coordinate through OONI Slack channels, we have video/voice meetings regularly, and we track our work on GitHub.

Our team members are currently based in Europe, Africa, and North America, but we encourage applications from anywhere in the world.

Required qualifications

• 3+ years of professional experience as a community coordinator or similar role.

• Excellent written and verbal communication skills.

• Excellent documentation skills.

• Strong public speaking skills.

• Excellent organizational skills.

• Fluency in English is essential.

• Experience providing user support in a remote setting.

• Willingness to learn the details of how OONI tools work and how to interpret OONI data.

• Comfortable working remotely with a geographically distributed team.

• Self-directed, motivated, and have good teamwork skills.

Preferred qualifications

• Familiarity with OONI and OONI tools (ideally, you’re already an OONI Probe user).

• Speak other languages beyond English (such as Arabic, Farsi, French, Russian, Spanish or Swahili) to support our communities worldwide.

• Experience coordinating translations.

• Experience facilitating workshops for human rights defenders.

• Experience creating educational resources (such as user guides and screencasts).

• Experience using tools like Slack, Transifex, and GitHub.

• General understanding of internet censorship and digital rights issues.

• Past contributions to and familiarity with the practices of free software projects.

• Passion and dedication to internet freedom is a huge extra plus!

A degree is great but not required if you have the right experience.

How to apply

To apply, please email us the following documents:

• CV/resume. Please share a PDF of your CV/resume. If available, please provide links to documentation you have written (such as user guides, blog posts, or research reports), as well as to public presentations you have given.

• Cover letter. Let us know how your qualifications and experience meet the requirements of this job position. Please include the reasons why you want to work with OONI.

Please send your email to jobs at openobservatory dot org with “OONI Community Coordinator” in the subject line.

Note: We may request contact details for 2 professional references if you are shortlisted for the position.

The deadline to submit applications is Sunday, 12th June 2022.

About

OONI

Born in 2012 (out of the Tor Project), the Open Observatory of Network Interference (OONI) is a non-profit, free software project that aims to empower decentralized efforts in increasing transparency of internet censorship around the world.

We build free software (OONI Probe) that enables anyone to independently detect internet censorship on their network. With more than 100k installs, OONI Probe is run by users in more than 160 countries every month. To increase transparency of internet censorship, we publish censorship measurements as open data in near real-time. This data supports research and advocacy efforts investigating and fighting internet censorship worldwide.

OONI is currently fiscally sponsored by the Hermes Center for Transparency and Digital Human Rights. More information about OONI is available in our Mission Statement and FAQ.

OONI community

At heart, OONI has always been a community-driven project, powered by the internet freedom fighters worldwide who run OONI Probe and contribute measurements. The OONI community is global and diverse, consisting of researchers, human rights defenders, journalists, and technologists around the world.

Since 2016, we have established partnerships with 41 digital rights organizations, many of which include non-profit organizations in Asia, Africa, the Middle East, and South America. The aim of the OONI Partnership Program is to collaborate on the study of internet censorship and to support vulnerable populations by increasing transparency of information controls. Since 2016, OONI has been an active member of Access Now’s #KeepItOn campaign (an international coalition of human rights organizations fighting internet shutdowns) supporting advocacy efforts with censorship measurement data.

Meet some of our community members through their videos! You can also learn about the last OONI Partner Training events here.

Diversity, Equity, and Inclusion

We have a global and diverse community and we strive to hire people who can best serve our community.

Our Code of Conduct describes how we aim to provide a safe, welcoming, and inclusive environment for our team and community.

We value and encourage diversity and consider applicants for all positions without regard to national origin, gender, gender identity and expression, race, ethnicity, sexual orientation, physical characteristics, disability, religion, and age.

We encourage people subject to systemic bias to apply, including people of color, indigenous people, LGBTQIA+ people, women, and any other person who is part of a group that is underrepresented in tech.